Destroying sanctuary : the crisis in human service delivery systems / by Sandra L. Bloom, Brian Farragher.

Author/creator Bloom, Sandra L., 1948-
Other author Farragher, Brian J.
Format Book
Publication InfoOxford ; New York : Oxford University Press, 2011.
Descriptionxxvii, 414 pages ; 25 cm
Subjects

Contents Human service organizations: dead or alive? -- "I gotta get out of this place": workplace stress as a threat to public health -- When terror becomes a way of life -- Parallel processes and trauma-organized systems -- Lack of safety: recurrent stress and organizational hyperarousal -- Loss of emotional management -- Organizational learning disabilities and organizational amnesia -- Miscommunication, conflict, and organizational alexithymia -- Authoritarianism, disempowerment, and learned helplessness -- Punishment, revenge, and organizational injustice -- Unresolved grief, reenactment, and decline -- Restoring sanctuary: organizations as living, complex adaptive social systems.
Bibliography noteIncludes bibliographical references and index.
LCCN 2010012021
ISBN9780195374803 (cloth : alk. paper)
ISBN0195374800 (cloth : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks RA790.6 .B65 2011 ✔ Available Place Hold