Reference reborn : breathing new life into public services librarianship / Diane Zabel, editor ; preface by Linda C. Smith.

Other author Zabel, Diane.
Format Book
Publication InfoSanta Barbara, Calif. : Libraries Unlimited, ©2011.
Descriptionxx, 401 pages : illustrations ; 24 cm
Subjects

Contents Who are our users?: scanning the environment to detect trends / Ellysa Stern Cahoy -- Demystifying virtual reference / Daniel Hickey -- Going beyond the desk: 21st-century reference, outreach, and teaching services / Elizabeth McKeigue and Laura Farwell Blake -- The integrated services model: information commons in libraries / Juliet Rumble -- Librarians in second life and future virtual worlds / Alexia Hudson -- An exploration of the hybrid reference service model: keeping what works / Marie L. Radford and Scott Vine -- The embedded academic librarian / Susan Sharpless Smith and Lynn Sutton -- Community reference work / James LaRue -- Contemporary and future roles for readers' advisory in public libraries / Barry Trott and Neil Hollands -- Leisure reading collections in college and university libraries: have academic librarians rediscovered readers' advisory? / Anne Behler -- Librarian as marketer: learning to promote reference and outreach services / Elisabeth Leonard -- Reference quality: a primer on methods and tools for assessing reference services / Julie A. Gedeon and Joseph A. Salem, Jr. -- Telephone reference as the past and the future of library service / M. Kathleen Kern -- Reconfiguring reference services for mobile devices / Jim Hahn -- Using online social networking tools for reference and outreach / Emily Rimland -- What's next?: tracking tech trends / Michael Stephens -- From print to e-reference / David A. Tyckoson -- Digital visibility: creating usable interfaces so users can find resources / Jody Condit Fagan and Meris A. Mandernach -- Scholarly communication: library as content provider-digital projects to support reference and user services / Linda Friend -- What skills are needed for the next generation of librarians? / Sally W. Kalin -- Retirements in reference: passing the torch to the next generation of reference librarians / Charlotte Ford and Lili Luo -- The education of reference librarians: a detailed survey and analysis / Lisa G. O'Connor -- The guide to reference and learning reference librarianship / Robert H. Kieft -- Practitioners as adjunct teachers / Christopher LeBeau -- Outside the school doors: lessons learned after library school / Amber A. Prentiss.
Abstract The roles of reference librarians are constantly changing. Today, it's not unusual for librarians to also serve as trend trackers, data analysts, project managers, It troubleshooters, marketers, and staffing specialists. Academic and public libraries across the country are experimenting with new service models to accommodate new technology, budget constraints, and a clientele with new needs and expectations. Not surprisingly, librarians are assuming revised roles as a result. Reference Reborn: Breathing New Life into Public Services Librarianship is a collection of over two dozen essays on exciting new developments and trends in reference and public services librarianship, highlighting some of the best thinking on reference services, outreach initiatives, the migration from print to e-reference collections, staffing 21st century libraries, library school curriculum, and more. This text will appeal to library and information science students and educators, beginning and seasoned reference librarians, and managers of public service departments in academic and public libraries, and the education and training of reference librarians receives special attention. --Book Jacket.
Bibliography noteIncludes bibliographical references and index.
LCCN 2010041105
ISBN9781591588283 (acid-free paper)
ISBN1591588286 (acid-free paper)
ISBN9781591588290 (ebook)
ISBN1591588294 (ebook)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z711 .R4454 2011 ✔ Available Place Hold