Managing library volunteers / Preston Driggers and Eileen Dumas.

Author/creator Driggers, Preston F., 1940-
Other author Dumas, Eileen.
Format Book
Edition2nd ed.
Publication InfoChicago : American Library Association, 2011.
Descriptionxviii, 313 pages : illustrations ; 23 cm.
Subjects
Volunteer workers in libraries--United States.

SeriesALA guides for the busy librarian
ALA guides for the busy librarian. ^A1004276
Contents The value of library volunteerism -- Volunteer services program mission statement -- Volunteer services program benefits -- Volunteer administration -- Rights and duties of volunteers -- Volunteers and library friends? groups -- Legal and risk management issues -- Volunteer program communication -- Volunteer program evaluation -- Volunteer motivation -- Volunteer needs assessment -- Job design -- Job descriptions -- Requisitioning volunteers -- Marketing the volunteer services program -- Recruitment of volunteers -- Recruitment approaches -- Volunteer application forms -- Interviewing and selection -- Reference requests -- Volunteer agreements and releases -- Time forms -- Orientation training -- Customer confidentiality -- Volunteer training and testing -- Safety training -- Performance management and evaluation -- Volunteer recognition policies -- Recognition programs -- Awards, gifts, and perks -- Library volunteer rules -- Volunteer corrective action -- Devolunteering -- Exit interviews and references -- Volunteer human resource files -- Volunteer administration records.
Bibliography noteIncludes bibliographical references and index.
LCCN 2010012522
ISBN0838910645 (alk. paper)
ISBN9780838910641 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z682.4 .V64 D75 2011 ✔ Available Place Hold