Lean higher education : increasing the value and performance of university processes / William K. Balzer.

Author/creator Balzer, William K.
Format Book
Publication InfoNew York : Productivity Press, ©2010.
Descriptionxix, 292 pages : illustrations ; 26 cm
Subjects
Universities and colleges--United States. --Administration.
Organizational effectiveness--United States.
Organizational change--United States.

Contents The case for lean higher education -- Lean higher education in practice : an overview and case study -- "Proof of concept" : examples of the successful application of LHE -- Getting started : the successful launch of lean higher education -- What do they really want? : Identifying what the beneficiaries of higher education value and expect -- Preparing visual maps for a comprehensive understanding of university processes -- Eliminating waste and improving flow -- Implementing LHE solutions and sustaining improvements -- Realizing the promise of LHE : current challenges, future directions, and next steps.
Abstract This book provides the understanding and the tools required to return education to the consumers it was designed to serve, the students. Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this resource explains how to involve stakeholders in the delivery of quality every step of the way.--[book cover]
Bibliography noteIncludes bibliographical references and index.
LCCN 2010006507
ISBN9781439814659 (pbk. : alk. paper)
ISBN1439814651 (pbk. : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks LB2341 .B273 2010 ✔ Available Place Hold