| Other author/creator | Deming, W. Edwards (William Edwards), 1900-1993 interviewee. |
| Other author/creator | McPherson, Gene, screenwriter, narrator. |
| Other author/creator | Petty, Priscilla, producer, editor, interviewer. |
| Other author/creator | Petty Consulting Productions, production company. |
| Other author/creator | Image Media Services, distributor. |
| Variant title |
Subtitle on disc label: Overview : management & quality philosophies of W. Edwards Deming |
| Portion of title |
Management & quality philosophies of W. Edwards Deming |
| Abstract |
Reviews Deming's influence on Japan's postwar industrial recovery and explains his management principles. Topics include: customer and quality driven corporate philosophy, systems optimization & the role/responsibility of managers therein, employee motivation/empowerment, worker education/training. Features interviews with Deming & CEO's of various American companies (Ford, GM, Procter & Gamble, Xerox). |
| Credits | Writer/narrator, Gene McPherson. |
| Performer |
Editorial supervisor/interviewer, Priscilla Petty. |
| Publisher number | PS1336 AEMAC |
