Managerialism and the public services : cuts or cultural change in the 1990s? / Christopher Pollitt.

Author/creator Pollitt, Christopher
Format Book
Edition2nd ed.
Publication InfoOxford, OX, UK ; Cambridge, Mass., USA : Blackwell Business, 1993.
Descriptionviii, 222 pages : illustrations ; 23 cm
Subjects

Contents 1. Naming the Parts: the Content of Managerialism -- 2. Evolution: the Contexts for Managerialism in the USA and the UK -- 3. First Steps: the Initial Impact in the UK -- 4. First Steps: the Initial Impact in the USA -- 5. Stunted Growth: a Critique of Managerialism -- 6. Some Alternatives -- 7. Beyond Taylorism? The Coming of Quality -- 8. Reflections.
Abstract Managerialism and the Public Services shows how, during the 1980s, a new orthodoxy was imposed on many American and British public services. In health care, education and the civil/federal service 'new right' governments attempted to rebuild the welfare state according to their own organizational and political principles. In this second edition, Christopher Pollitt carefully analyses the ideas and practices that went into this would-be revolution. He identifies strengths and weaknesses in the ideas themselves, and charts the extensive resistance offered by many of those who worked in the services concerned. Pollitt also reviews the main alternatives to the new orthodoxy and considers how, from the late 1980s, an important new emphasis on cultural change and quality improvement has appeared. In conclusion, he reflects on the difficulty of achieving quality services in a climate of expenditure restraint.
Bibliography noteIncludes bibliographical references (p. [197]-213) and index.
LCCN 92026772
ISBN0631188371 (paper : acid-free paper)
ISBN9780631188377 (paper : acid-free paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks JN425 .P63 1993 ✔ Available Place Hold