Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.

Author/creator Summers, Donna C. S.
Format Book
Edition2nd ed.
Publication InfoUpper Saddle River, N.J. : Pearson/Prentice Hall, ©2009.
Descriptionxiv, 574 pages : illustrations ; 24 cm
Supplemental ContentTable of contents only
Subjects

Local noteLittle-350677--3051310579551
Bibliography noteIncludes bibliographical references (p. 555-564) and index.
LCCN 2008001026
ISBN9780135005101
ISBN0135005108

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD62.15 .S85 2009 ✔ Available Place Hold