Tools

LEADER 01281cam a2200349 a 4500

001 ocm11397278;

005 20141212045139.0;

008 841026s1985 vaua b 000 0 eng ;

010 a| 84024910;

020 a| 083596907X (pbk.) :c| $19.95;

035 a| (Sirsi) o11397278;

035 a| (OCoLC)11397278;

040 a| DLCc| DLCd| EREd| UtOrBLW;

049 a| EREE;

050 00 a| HD9980.5b| .C65 1985;

082 0 a| 658.5/142| 19;

100 1 a| Collier, David A.=| ^A157767;

245 10 a| Service management :b| the automation of services /c| David A. Collier.;

300 a| viii, 183 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographies.;

650 0 a| Service industriesx| Management.=| ^A38202;

650 0 a| Service industriesx| Automation.=| ^A75065;

650 0 a| Service industriesx| Managementv| Case studies.=| ^A38202;

650 0 a| Service industriesx| Automationv| Case studies.=| ^A75065;

919 a| BOOK;

596 a| 1;

998 a| 215518;

999 a| HD9980.5 .C65 1985w| LCc| 1i| 30372003770382d| 5/6/2009f| 3/20/2009g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 3/15/1989x| BOOKz| JSTACKSo| .STAFF. 0o| .STAFF. Copy Statement : c.1;

Service management : the automation of services / David A. Collier.

Author/creator	Collier, David A.
Format	Book
Publication Info	Reston, Va. : Reston Pub. Co., ©1985.
Description	viii, 183 pages : illustrations ; 24 cm
Subjects	Service industries--Management. Service industries--Automation. Service industries--Management. --Case studies. Service industries--Automation. --Case studies.

Bibliography note	Includes bibliographies.
LCCN	84024910
ISBN	083596907X (pbk.) :

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD9980.5 .C65 1985	✔ Available	Place Hold

Service management : the automation of services / David A. Collier.

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