The influences of information technology organizational performance in higher education / by Wendy Creasey.

Author/creator Creasey, Wendy
Other author McDowelle, James O.
Other author East Carolina University. Department of Educational Leadership.
Format Theses and dissertations
Publication Info[Greenville, N.C.] : East Carolina University, 2008.
Description131 pages : forms, digital, PDF file
Supplemental ContentAccess via ScholarShip
Subjects

Summary Higher education administrators are continually trying to control the costs of Information Technology (IT) investments and demonstrate the value of IT to the organization. As many administrators implement structures and processes, it is important to understand the impact of these on IT performance. Using a national sample of Chief Information Officers (CIOs) and high-level administrators, this study of higher education institutions examines the influences of IT performance. This research study examines the impact of IT governance, decision-making location, alignment of priorities, communication, and organizational strategy. As part of this research study, measures of organizational performance were developed to measure CIO perceptions of performance. As a result, this study provides a general profile of top performing IT organizations at higher education institutions.
General notePresented to the faculty of the Department of Educational Leadership.
General noteAdvisor: James McDowelle.
General noteTitle from PDF t.p. (viewed Apr. 23, 2010).
Dissertation noteEd.D. East Carolina University 2008.
Bibliography noteIncludes bibliographical references.
Technical detailsSystem requirements: Adobe Reader.
Technical detailsMode of access: World Wide Web.

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