Concurrent marketing : integrating product, sales, and service / Frank V. Cespedes.

Author/creator Cespedes, Frank V., 1950-
Format Book
Publication InfoBoston, Mass. : Harvard Business School Press, ©1995.
Descriptionxxvii, 307 pages : illustrations ; 25 cm
Subjects

Contents The need for tighter linkages -- The marketing gearbox : roles and responsibilities -- Marketing dialects -- Structural linkages -- Market research and information systems -- Career paths and training programs -- Account management systems -- Sales compensation -- Customer service -- Building concurrent marketing capabilities.
Local noteLittle-298140--305131004252Q
Bibliography noteIncludes bibliographical references (p. 283-296) and index.
LCCN 95004325
ISBN0875844448 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HF5415.13 .C468 1995 ✔ Available Place Hold