Web portals and higher education : technologies to make IT personal / Richard N. Katz and associates.

Author/creator Katz, Richard N.
Other author Oracle Corporation.
Other author KPMG Consulting.
Format Book
Edition1st ed.
Publication InfoSan Francisco : Jossey-Bass, ©2002.
Descriptionxxiv, 171 pages ; 23 cm.
Subjects

Cover title Web portals & higher education
SeriesITCS material
ITCS material. UNAUTHORIZED
Contents It's a bird! It's a plane! It's a-- portal? / Richard N. Katz -- Customer-centered resources / Ed Lightfoot, Weldon Ihrig -- Customer relationship management : a vision for higher education / Gary B. Grant, Greg Anderson -- All about web portals : a home page doth not a portal make / Howard Strauss -- E-business in higher education / Robert B. Kvavik -- The business challenges / Diana Oblinger, Larry Goldstein -- Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason -- Portal technology opportunities, obstacles, and options : a view from the California State University / Steven L. Daigle, Patricia M. Cuocco -- The organizational challenge : IT and revolution in higher education / John R. Curry -- The policy challenges / Richard N. Katz, Rhonda I. Gross -- Summing up / Richard N. Katz, Larry Goldstein.
General note"A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting."
Bibliography noteIncludes bibliographical references and index.
LCCN 2001007668
ISBN078796171X (alk. paper)
ISBN9780787961718 (alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks LB1044.87 .P73 2002 ✔ Available Place Hold