The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood.
| Author/creator | Dlugacz, Yosef D., 1947- |
| Other author | Restifo, Andrea, 1965- |
| Other author | Greenwood, Alice. |
| Format | Book |
| Edition | 1st ed. |
| Publication Info | San Francisco : Jossey-Bass, ©2004. |
| Description | xxvii, 256 pages : illustrations ; 23 cm |
| Subjects |
| Contents | The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together. |
| Bibliography note | Includes bibliographical references (p. 245-247) and index. |
| LCCN | 2003018922 |
| ISBN | 0787969214 (pbk.) : |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Laupus | Books - Stacks | W 84 AA1 D626Q 2004 | ✔ Available | Place Hold |