The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood.

Author/creator Dlugacz, Yosef D., 1947-
Other author Restifo, Andrea, 1965-
Other author Greenwood, Alice.
Format Book
Edition1st ed.
Publication InfoSan Francisco : Jossey-Bass, ©2004.
Descriptionxxvii, 256 pages : illustrations ; 23 cm
Subjects

Contents The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.
Bibliography noteIncludes bibliographical references (p. 245-247) and index.
LCCN 2003018922
ISBN0787969214 (pbk.) :

Availability

Library Location Call Number Status Item Actions
Laupus Books - Stacks W 84 AA1 D626Q 2004 ✔ Available Place Hold