Tools

LEADER 02437cam a22003854a 4500

005 20141212015947.0;

008 030328s2004 moua b 001 0 eng ;

010 a| 2003048841;

016 7 a| 1011732552| DNLM;

020 a| 0323024017 (pbk) :c| $34.16;

035 a| (Sirsi) H1027857;

035 a| (OCoLC)51982681;

042 a| pcc;

049 a| NEHH;

100 1 a| Balzer-Riley, Julia W.=| ^A929378;

245 10 a| Communication in nursing.;

250 a| 5th ed. /b| Julia Balzer Riley.;

300 a| xxi, 407 pages :b| illustrations ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

505 0 a| Ch. 1. Responsible, assertive, caring communication in nursing -- Ch. 2. The client-nurse relationship: a helping relationship solving problems together -- Ch. 3. Solving problems together -- Ch. 4. Understanding problems together -- Ch. 5. Working together in groups -- Ch. 6. Electronic communication -- Ch. 7. Warmth -- Ch. 8. Respect -- Ch. 9. Genuineness -- Ch. 10. Empathy -- Ch. 11. Self-disclosure -- Ch. 12. Specificity -- Ch. 13. Asking questions -- Ch. 14. Expressing opinions -- Ch. 15. Humor -- Ch. 16. Spirituality -- Ch. 17. Requesting support -- Ch. 18. Overcoming evaluation anxiety -- Ch. 19. Feedback -- Ch. 20. Relaxation -- Ch. 21. Imagery -- Ch. 22. Positive self-talk -- Ch. 23. Confrontation -- Ch. 24. Refusing unreasonable requests -- Ch. 25. Communicating assertively and responsibly with distressed clients and colleagues -- Ch. 26. Communicating assertively and responsibly with aggressive clients and colleagues -- Ch. 27. Communicating assertively and responsibly with unpopular clients -- Ch. 28. Managing team conflict assertively and responsibly -- Ch. 29. Continuing the commitment.;

650 12 a| Nurse-Patient Relationsv| Nurses' Instruction.=| ^A918387;

650 22 a| Communicationv| Nurses' Instruction.=| ^A917690;

650 22 a| Interpersonal Relationsv| Nurses' Instruction.=| ^A917787;

994 a| X0b| NEH;

919 a| BOOK;

959 a| 1027857;

096 a| WY 87 B198c 2004;

596 a| 4;

998 a| 1564416;

999 a| WY 87 B198C 2004w| NLMc| 1i| 31740006837144d| 3/14/2011e| 3/1/2006f| 3/14/2011g| 2l| HSLBKm| HSLn| 2p| $34.16r| Ys| Yt| HBKu| 4/30/2004x| BOOKz| HSTACKSo| .STAFF. 0;

Communication in nursing.

Author/creator	Balzer-Riley, Julia W.
Format	Book
Edition	5th ed. / Julia Balzer Riley.
Publication Info	St. Louis, Mo. : Mosby, ©2004.
Description	xxi, 407 pages : illustrations ; 23 cm
Subjects	Nurse-Patient Relations--Nurses' Instruction. Communication--Nurses' Instruction. Interpersonal Relations--Nurses' Instruction.

Contents	Ch. 1. Responsible, assertive, caring communication in nursing -- Ch. 2. The client-nurse relationship: a helping relationship solving problems together -- Ch. 3. Solving problems together -- Ch. 4. Understanding problems together -- Ch. 5. Working together in groups -- Ch. 6. Electronic communication -- Ch. 7. Warmth -- Ch. 8. Respect -- Ch. 9. Genuineness -- Ch. 10. Empathy -- Ch. 11. Self-disclosure -- Ch. 12. Specificity -- Ch. 13. Asking questions -- Ch. 14. Expressing opinions -- Ch. 15. Humor -- Ch. 16. Spirituality -- Ch. 17. Requesting support -- Ch. 18. Overcoming evaluation anxiety -- Ch. 19. Feedback -- Ch. 20. Relaxation -- Ch. 21. Imagery -- Ch. 22. Positive self-talk -- Ch. 23. Confrontation -- Ch. 24. Refusing unreasonable requests -- Ch. 25. Communicating assertively and responsibly with distressed clients and colleagues -- Ch. 26. Communicating assertively and responsibly with aggressive clients and colleagues -- Ch. 27. Communicating assertively and responsibly with unpopular clients -- Ch. 28. Managing team conflict assertively and responsibly -- Ch. 29. Continuing the commitment.
Bibliography note	Includes bibliographical references and index.
LCCN	2003048841
ISBN	0323024017 (pbk) :

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Laupus	Books - Stacks	WY 87 B198C 2004	✔ Available	Place Hold

Communication in nursing.

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