The case manager's handbook / Catherine M. Mullahy, with Deborah K. Jensen.

Author/creator Mullahy, Catherine M.
Other author Jensen, Deborah K.
Format Book
Edition3rd ed.
Publication InfoSudbury, MA : Jones and Bartlett, ©2004.
Descriptionxxii, 751 pages ; 23 cm
Subjects
Case Management--standards.
Hospital Administration--methods.
Patient Care Planning--organization & administration.

Contents The case manager as catalyst, problem solver, educator -- The case manager's universe -- Insurance providers and Administrators -- Insurance lines and health benefit plans -- Legal and ethical responsibilities of the case management profession -- Ethical responsibilities of the case management profession -- HIPAA: the health insurance portability and accountability act -- Communications -- The case management work format and process -- Integrated case management: preadmission, concurrent review, utilization review, disease management, and case management -- Working effectively with claims departments: case managers in consulting roles -- Financial and quality assurance reporting -- Managing a case management department: your role as department head or independent case manager -- Case manager credentialing -- Cultural issues -- Behavioral health -- Dying in America -- Industry directions -- Care at home -- Managing a long-term case -- Techniques for AIDS cases -- Public sector case management -- Cases in profile.
Bibliography noteIncludes bibliographical references (p. 690-693) and index.
LCCN 2003017850
ISBN0763731889 :

Availability

Library Location Call Number Status Item Actions
Laupus Books - Stacks WX 150 M958 2004 ✔ Available Place Hold