Having hard conversations / Jennifer Abrams ; foreword by Arthur L. Costa.

Author/creator Abrams, Jennifer
Format Book
Publication InfoThousand Oaks, Calif. : Corwin, ©2009.
Descriptionxix, 127 pages ; 28 cm
Subjects
Communication in education--United States.
Interpersonal communication--United States.
Teachers--Professional relationships. --United States.
Educational leadership--United States.

Contents What are hard conversations and why should we have them? -- Why we hesitate having hard conversations -- Questions to ask yourself before having the hard conversation -- What's the real problem? Finding the professional language to name it -- Making a plan -- Scripting your initial comments -- The whats, wheres and whens of having the hard conversation -- What if? Other types of hard conversation -- Conclusion.
Bibliography noteIncludes bibliographical references (p. 123-124) and index.
LCCN 2008038185
ISBN9781412964999 (cloth)
ISBN1412964997 (cloth)
ISBN9781412965002 (pbk.)
ISBN1412965004 (pbk.)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks LB1033.5 .A27 2009 ✔ Available Place Hold