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001 ocn180190782;

003 OCoLC;

005 20141212012316.0;

008 071017s2009 enka b 001 0 eng ;

010 a| 2007043342;

020 a| 9780789038524 (alk. paper);

020 a| 0789038528 (alk. paper);

035 a| (Sirsi) o180190782;

035 a| (OCoLC)180190782;

043 a| n-us---;

049 a| EREE;

050 00 a| Z675.U5b| B419 2009;

082 00 a| 027.72| 22;

245 00 a| Best practices in access services /c| edited by Lori L. Driscoll and W. Bede Mitchell.;

260 a| London ;a| New York :b| Routledge,c| 2009.;

300 a| viii, 381 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| "This book was orginally published as a special issue of the Journal of Access Services."--Prelim. p.;

504 a| Includes bibliographical references and index.;

505 0 a| Reflections on academic libraries in the 21st century / W. Bede Mitchell -- People first : a New Zealand approach to staff, structure and service / Jane Hill -- Mildly delirious libraries : transforming your library from top to bottom / Pam Sandlian Smith -- The new academic library and student services / Jim Morris -- An evaluation of selected ASERL Web pages : "best practices" for serving distance learners / Melanie Thomas -- Video reference and the library kiosk : experimentation and evaluation / Char Booth -- Totem kiosk, not just for the hotel lobby / Kelly Broughton -- Copy that! : reaping the potential benefits from incorporating a copy center within access services / Phil Roché -- 24-hour service at Georgia Southern University : 1989-2007 / Fred Smith -- ALI : a digital archive of DAISY books / Åsa Forsberg -- Retraining is draining : motivating student employees to high performance and longevity / Nancy Lichten Alder -- Improving circulation services through staff involvement / Cynthia M. Kisby, Marcus D. Kilman -- Great service pays : a model for service delivery in an academic music library / Andrew M. Wilson -- ALOHA to new learning : uniting student and career staff through training / Lynn N. Baird -- Student workers : cross training in the academic environment / Lani Hall Draper, Tina A. Oswald, Margie Renfro -- Stacks tour project presents staff development opportunity / Barbara M. Coopey, David Nicastro -- Lean thinking in libraries : a case study on improving shelving turnaround / Nancy J. Kress -- Phantom use : quantifying in-library browsing of circulating materials / Victoria H. Wagner -- Managing lost and missing books / Bethany Badgett Sewell, Andrew Jonathan Miller -- Circulation on the go : implementing wireless laptop circulation in a state university academic library / June L. Power -- Laptop circulation at Eastern Washington University / Doris Munson, Elizabeth Malia -- Beyond "classroom" technology : the equipment circulation program at Rasmuson Library, University of Alaska Fairbanks / Karen Jensen -- Computer reservation system / Sandra L. Cannon -- The impossible takes a little longer : implementing a copyright policy for electronic reserves / Susan Clayton -- Electronic reserves, copyright, and CMS integration : six years later / Jodi Poe, Sonja McAbee -- Tackling copyright in the digital age : an initiative of the University of Connecticut libraries / Barbara Oakley, Betsy Pittman, Tracey Rudnick -- Textbooks 101 : textbook collection at the University of Minnesota / Caroline Crouse -- IFLA guidelines for best practice for interlibrary loan and document delivery / Joan E. Stein -- Books-on-demand pilot program : an innovative "patron-centric" approach to enhance the library collection / Michelle Foss -- Having java in the library doesn't necessarily require a coffee cart : using an object-oriented programming language to streamline circulation services for a distance education university / Sara Godbee, Mark deJong -- Bringing delivery into the fold : a discussion of cross-departmental document delivery service implementation in academic libraries / Erik Mitchell, Cristina Yu -- We deliver! : Randall express delivery service / Madeleine Bombeld -- Delivering library services to users : a case study of the Sooner Xpress service at the University of Oklahoma / Molly Murphy, Shelly Franklin, Ann Raia -- Document delivery to a cast of thousands : free article delivery service at Indiana University / Sherri Michaels -- Web sites for best practices / June L. Power.;

583 1 z| Little-a| committed to retainc| 20200101d| 20401231f| CUSP5| NcElcE;

650 0 a| Academic libraries.=| ^A313143;

650 0 a| Public services (Libraries)=| ^A560925;

650 0 a| Academic librariesz| United Statesv| Case studies.=| ^A305786;

700 1 a| Driscoll, Lori.=| ^A574283;

700 1 a| Mitchell, W. Bede.=| ^A797162;

730 0 a| Journal of access services.?| UNAUTHORIZED;

994 a| 92b| ERE;

910 a| PromptCat;

938 a| Baker and Taylorb| BTCPn| BK0007674830;

938 a| Baker & Taylorb| BKTYc| 150.00d| 150.00i| 0789038528n| 0007674830s| active;

938 a| Blackwell Book Serviceb| BBUSn| R5751098c| $150.00;

938 a| YBP Library Servicesb| YANKn| 2927935;

980 a| 2009-03-05b| 160d| 0e| 134.4f| 644837g| 30372013097073h| 99932801050i| Z 675.U5 B419 2009;

590 a| Little-352944--305131030880W;

596 a| 1 2;

998 a| 1456956;

999 a| Z675.U5 B419 2009w| LCc| 1i| 30372013097073d| 4/2/2013e| 1/28/2013f| 7/25/2012g| 3l| JGESm| JOYNERn| 12r| Ys| Yt| JGESBKu| 3/18/2009x| BOOKz| JSTACKSo| .STAFF. 0;

Best practices in access services / edited by Lori L. Driscoll and W. Bede Mitchell.

Other author	Driscoll, Lori.
Other author	Mitchell, W. Bede.
Format	Book
Publication Info	London ; New York : Routledge, 2009.
Description	viii, 381 pages : illustrations ; 24 cm
Subjects	Academic libraries. Public services (Libraries) Academic libraries--United States. --Case studies.

Contents	Reflections on academic libraries in the 21st century / W. Bede Mitchell -- People first : a New Zealand approach to staff, structure and service / Jane Hill -- Mildly delirious libraries : transforming your library from top to bottom / Pam Sandlian Smith -- The new academic library and student services / Jim Morris -- An evaluation of selected ASERL Web pages : "best practices" for serving distance learners / Melanie Thomas -- Video reference and the library kiosk : experimentation and evaluation / Char Booth -- Totem kiosk, not just for the hotel lobby / Kelly Broughton -- Copy that! : reaping the potential benefits from incorporating a copy center within access services / Phil Roché -- 24-hour service at Georgia Southern University : 1989-2007 / Fred Smith -- ALI : a digital archive of DAISY books / Åsa Forsberg -- Retraining is draining : motivating student employees to high performance and longevity / Nancy Lichten Alder -- Improving circulation services through staff involvement / Cynthia M. Kisby, Marcus D. Kilman -- Great service pays : a model for service delivery in an academic music library / Andrew M. Wilson -- ALOHA to new learning : uniting student and career staff through training / Lynn N. Baird -- Student workers : cross training in the academic environment / Lani Hall Draper, Tina A. Oswald, Margie Renfro -- Stacks tour project presents staff development opportunity / Barbara M. Coopey, David Nicastro -- Lean thinking in libraries : a case study on improving shelving turnaround / Nancy J. Kress -- Phantom use : quantifying in-library browsing of circulating materials / Victoria H. Wagner -- Managing lost and missing books / Bethany Badgett Sewell, Andrew Jonathan Miller -- Circulation on the go : implementing wireless laptop circulation in a state university academic library / June L. Power -- Laptop circulation at Eastern Washington University / Doris Munson, Elizabeth Malia -- Beyond "classroom" technology : the equipment circulation program at Rasmuson Library, University of Alaska Fairbanks / Karen Jensen -- Computer reservation system / Sandra L. Cannon -- The impossible takes a little longer : implementing a copyright policy for electronic reserves / Susan Clayton -- Electronic reserves, copyright, and CMS integration : six years later / Jodi Poe, Sonja McAbee -- Tackling copyright in the digital age : an initiative of the University of Connecticut libraries / Barbara Oakley, Betsy Pittman, Tracey Rudnick -- Textbooks 101 : textbook collection at the University of Minnesota / Caroline Crouse -- IFLA guidelines for best practice for interlibrary loan and document delivery / Joan E. Stein -- Books-on-demand pilot program : an innovative "patron-centric" approach to enhance the library collection / Michelle Foss -- Having java in the library doesn't necessarily require a coffee cart : using an object-oriented programming language to streamline circulation services for a distance education university / Sara Godbee, Mark deJong -- Bringing delivery into the fold : a discussion of cross-departmental document delivery service implementation in academic libraries / Erik Mitchell, Cristina Yu -- We deliver! : Randall express delivery service / Madeleine Bombeld -- Delivering library services to users : a case study of the Sooner Xpress service at the University of Oklahoma / Molly Murphy, Shelly Franklin, Ann Raia -- Document delivery to a cast of thousands : free article delivery service at Indiana University / Sherri Michaels -- Web sites for best practices / June L. Power.
Local note	Little-352944--305131030880W
General note	"This book was orginally published as a special issue of the Journal of Access Services."--Prelim. p.
Bibliography note	Includes bibliographical references and index.
Action note	Little- committed to retain 20200101 20401231 CUSP
Other title	Journal of access services.
LCCN	2007043342
ISBN	9780789038524 (alk. paper)
ISBN	0789038528 (alk. paper)

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Joyner	General Stacks	Z675.U5 B419 2009	✔ Available	Place Hold

Best practices in access services / edited by Lori L. Driscoll and W. Bede Mitchell.

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