Tools

LEADER 03219nam a22004934a 4500

001 ocn231580975;

003 OCoLC;

005 20141212011921.0;

008 080620s2008 enka b 001 0 eng ;

010 a| 2008026926;

020 a| 9780521866415 (hdbk);

020 a| 0521866413 (hdbk);

020 a| 9780521708272 (pbk);

020 a| 0521708273 (pbk);

029 1 a| AU@b| 000043189505;

035 a| (Sirsi) o231580975;

035 a| (OCoLC)231580975;

049 a| EREE;

050 00 a| JF1351b| .M352 2008;

082 00 a| 3512| 22;

245 00 a| Managing to improve public services /c| edited by Jean Hartley [and others].;

260 a| Cambridge, UK ;a| New York :b| Cambridge University Press,c| 2008.;

300 a| xvi, 298 pages :b| illustrations ;c| 26 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

505 0 a| The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].;

650 0 a| Public administrationx| Management.=| ^A1367;

650 0 a| Public administrationx| Managementx| Evaluation.=| ^A1367;

700 1 a| Hartley, Jean,d| 1953-=| ^A271414;

994 a| 92b| ERE;

910 a| PromptCat;

938 a| Baker and Taylorb| BTCPn| BK0007829389;

938 a| Baker & Taylorb| BKTYc| 55.00d| 55.00i| 0521708273n| 0007829248s| active;

938 a| Blackwell Book Service UKb| BBUKn| L0802448c| 65.00;

938 a| YBP Library Servicesb| YANKn| 2835310;

938 a| Coutts Information Servicesb| COUTn| 8326730;

980 a| 2009-02-04b| 55d| 0e| 52.25f| 619600g| 30372013975542h| 40016316503i| JF 1351 .M352 2008;

590 a| Little-351120--305131037417Z;

596 a| 1 2;

998 a| 1452721;

999 a| JF 1351 .M352 2008w| LCc| 1i| 30372013975542d| 7/9/2011e| 6/11/2011f| 2/7/2011g| 1l| JGESm| JOYNERn| 4r| Ys| Yt| JGESBKu| 2/10/2009x| BOOKz| JSTACKSo| .STAFF. 0;

Managing to improve public services / edited by Jean Hartley [and others].

Other author	Hartley, Jean, 1953-
Format	Book
Publication Info	Cambridge, UK ; New York : Cambridge University Press, 2008.
Description	xvi, 298 pages : illustrations ; 26 cm
Subjects	Public administration--Management. Public administration--Management. --Evaluation.

Contents	The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].
Local note	Little-351120--305131037417Z
Bibliography note	Includes bibliographical references and index.
LCCN	2008026926
ISBN	9780521866415 (hdbk)
ISBN	0521866413 (hdbk)
ISBN	9780521708272 (pbk)
ISBN	0521708273 (pbk)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	JF 1351 .M352 2008	✔ Available	Place Hold

Managing to improve public services / edited by Jean Hartley [and others].

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