The desk and beyond : next generation reference services / edited by Sarah K. Steiner and M. Leslie Madden.

Contents What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations / Iris Jastram, Ann Zawistoski -- Reaching beyond the walls of the library / Brenda L. Johnson, Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas -- The IM cometh : the future of chat reference / Stephen Francoeur -- Friending our users : social networking and reference services / Cliff Landis -- Preemptive reference : coming out from behind the desk / Brian S. Mathews -- Wikis and collaborative reference services / John Russell -- Get in the game : adapting library services to the needs of gamers / Chad F. Boeninger -- From desk to Web : creating safety nets in the online library / Jerilyn R. Veldof -- Be you; be unique : how to create competitive reference services by being strategically different / Jill S. Stover -- New training modes for reference services / Jennifer Ander, Connie Strittmatter.
Bibliography noteIncludes bibliographical references.
LCCN 2008004797
ISBN9780838909645 (pbk. : alk. paper)
ISBN0838909647 (pbk. : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z675.U5 D425 2008 ✔ Available Place Hold