Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better / Richard M. Dougherty.
| Author/creator | Dougherty, Richard M. |
| Other author | Dougherty, Richard M. |
| Format | Book |
| Publication Info | Lanham, Md. : Scarecrow Press, 2008. |
| Description | xviii, 269 pages : illustrations ; 26 cm |
| Subjects |
| Contents | The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change. |
| General note | Rev. ed. of: Scientific management of library operations. 2nd ed. 1982. |
| Bibliography note | Includes bibliographical references and index. |
| LCCN | 2007040288 |
| ISBN | 9780810851986 (pbk. : alk. paper) |
| ISBN | 0810851989 (pbk. : alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | Z678 .D6 2008 | ✔ Available | Place Hold |