Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe.

Author/creator Weick, Karl E.
Other author Sutcliffe, Kathleen M., 1950-
Format Book
Edition2nd ed.
Publication InfoSan Francisco : Jossey-Bass, ©2007.
Descriptionxii, 194 pages : illustrations, map ; 24 cm
Supplemental ContentTable of contents only
Supplemental ContentContributor biographical information
Supplemental ContentPublisher description
Subjects

Contents Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully.
Bibliography noteIncludes bibliographical references (p. 161-185) and index.
LCCN 2007024496
ISBN9780787996499 (cloth)
ISBN0787996491 (cloth)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD49 .W45 2007 ✔ Available Place Hold