Tools

LEADER 02712nam a2200529 a 4500

001 ocn124159605;

003 OCoLC;

005 20141212003245.0;

008 070430s2007 ctua b 001 0 eng ;

010 a| 2007017726;

015 a| GBA7582172| bnb;

016 7 a| 0138006212| Uk;

020 a| 9781591585329 (alk. paper);

020 a| 1591585325 (alk. paper);

029 1 a| AU@b| 000041619334;

029 1 a| NZ1b| 11385957;

035 a| (Sirsi) o124159605;

035 a| (OCoLC)124159605;

043 a| n-us---;

049 a| EREE;

050 00 a| Z678.85b| .M37 2007;

082 00 a| 025.109732| 22;

100 1 a| Matthews, Joseph R.=| ^A126617;

245 14 a| The evaluation and measurement of library services /c| Joseph R. Matthews.;

260 a| Westport, Conn. :b| Libraries Unlimited,c| 2007.;

300 a| xx, 372 pages :b| illustrations ;c| 26 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and indexes.;

505 0 a| Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.;

650 0 a| Librariesz| United Statesx| Evaluation.=| ^A9958;

650 0 a| Public services (Libraries)z| United Statesx| Evaluation.=| ^A1013791;

650 0 a| Librariesx| Evaluation.=| ^A1002094;

650 0 a| Public services (Libraries)x| Evaluation.=| ^A560925;

856 41 3| Table of contents onlyu| http://www.loc.gov/catdir/toc/ecip0717/2007017726.html;

994 a| C0b| ERE;

938 a| Baker & Taylorb| BKTYc| 50.00d| 50.00i| 1591585325n| 0007243647s| active;

938 a| Baker and Taylorb| BTCPn| BK0007243647;

938 a| YBP Library Servicesb| YANKn| 2553732;

938 a| Blackwell Book Serviceb| BBUSn| R7668110c| $50.00;

590 a| Little-355513--305131036621V;

590 a| Little-356573--305131058851/;

596 a| 1 2;

998 a| 1353025;

999 a| Z678.85 .M37 2007w| LCc| 1i| 30372014421017d| 9/16/2016e| 4/18/2016f| 2/7/2011g| 1l| JGESm| JOYNERn| 5p| $50.00r| Ys| Yt| JGESBKu| 5/28/2008x| BOOKz| JSTACKSo| .STAFF. .note. ILL PODo| .STAFF. 0;

The evaluation and measurement of library services / Joseph R. Matthews.

Author/creator	Matthews, Joseph R.
Format	Book
Publication Info	Westport, Conn. : Libraries Unlimited, 2007.
Description	xx, 372 pages : illustrations ; 26 cm
Supplemental Content	Table of contents only
Subjects	Libraries--United States. --Evaluation. Public services (Libraries)--United States. --Evaluation. Libraries--Evaluation. Public services (Libraries)--Evaluation.

Contents	Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
Local note	Little-355513--305131036621V
Local note	Little-356573--305131058851/
Bibliography note	Includes bibliographical references and indexes.
LCCN	2007017726
ISBN	9781591585329 (alk. paper)
ISBN	1591585325 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	Z678.85 .M37 2007	✔ Available	Place Hold

The evaluation and measurement of library services / Joseph R. Matthews.

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