Effective leadership communication : a guide for department chairs and deans for managing difficult situations and people / Mary Lou Higgerson, Teddi A. Joyce.
| Author/creator | Higgerson, Mary Lou |
| Other author | Joyce, Teddi A. |
| Format | Book |
| Publication Info | Bolton, Mass. : Anker Pub., ©2007. |
| Description | vii, 268 pages ; 24 cm |
| Supplemental Content | Table of contents only |
| Supplemental Content | Contributor biographical information |
| Supplemental Content | Publisher description |
| Subjects |
| Contents | Using the institutional mission to empower performance -- Setting precedents carefully -- Sharing decision-making criteria to inform requests -- Establishing your leadership credibility -- Building relationships -- Managing interpersonal conflict -- Managing the search process -- Managing performance counseling -- Managing faculty morale, changing duties, and shrinking resources -- Managing up and out -- Managing personal agendas -- Containing the pot stirrer/troublemaker -- Working with the prima donna/drama queen -- Managing the confrontation junkie -- Engaging the passive and indifferent soul. |
| Bibliography note | Includes bibliographical references (p. 247-263) and index. |
| LCCN | 2006033511 |
| ISBN | 9781933371191 |
| ISBN | 1933371196 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | LB2331.66 .H54 2007 | ✔ Available | Place Hold |