Managing change in the public services / edited by Mike Wallace, Michael Fertig, Eugene Schneller.

Other author Wallace, Mike, 1950-
Other author Fertig, Michael, 1949-
Other author Schneller, Eugene Stewart.
Format Book
Publication InfoMalden, MA : Blackwell Pub., 2007.
Descriptionvi, 238 pages ; 26 cm
Supplemental ContentTable of contents only
Subjects
Organizational change--Management.
Public administration.
Educational change.
Health care reform.

Contents Coping with complex and programmatic public service change / Mike Wallace -- Applying complexity theory to public service change : creating chaos out of order? / Mike Wallace and Michael Fertig -- The emergence of new organizational forms : networks of integrated services in health care / Lise Lamothe and Jean-Louis Denis -- An ironic perspective on public service change / Mike Wallace and Eric Hoyle -- Managing complex change : bringing meso-politics back in / Karen Seashore Louis -- The challenges of governance, leadership and accountability in the public services / Paul Thomas -- Inevitable tensions in managing large-scale public service reform / Ben Levin -- Unsystematic responses to a chaotic service environment : shaping the division of labour in patient care / Eugene Schneller and Mike Wallace -- How is knowledge transferred between organizations involved in change? / Jean Hartley and Lyndsay Rashman -- Learning to navigate the noise of change : lessons from complex health system contexts / Ann Casebeer -- Orchestration, coherence and the problem of conflicting accountabilities / William Firestone and Dorothy Shipps -- Prospects for understanding and improving complex public service change / Mike Wallace.
Bibliography noteIncludes bibliographical references and index.
LCCN 2006012849
ISBN1405135484 (hardcover : alk. paper)
ISBN1405135492 (pbk. : alk. paper)
ISBN9781405135481
ISBN9781405135498

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks JF1525.O73 M385 2007 ✔ Available Place Hold