The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.

Author/creator Michelli, Joseph A., 1960-
Format Book
Publication InfoNew York : McGraw-Hill, ©2007.
Descriptionxiv, 208 pages ; 22 cm
Supplemental ContentTable of contents only
Supplemental ContentContributor biographical information
Supplemental ContentPublisher description
Subjects

Contents Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
Bibliography noteIncludes bibliographical references (p. 183-193) and index.
LCCN 2006016788
ISBN0071477845 (alk. paper)
ISBN9780071477840

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD9199.U52 S735 2007 ✔ Available Place Hold