The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
| Author/creator | Michelli, Joseph A., 1960- |
| Format | Book |
| Publication Info | New York : McGraw-Hill, ©2007. |
| Description | xiv, 208 pages ; 22 cm |
| Supplemental Content | Table of contents only |
| Supplemental Content | Contributor biographical information |
| Supplemental Content | Publisher description |
| Subjects |
| Contents | Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word. |
| Bibliography note | Includes bibliographical references (p. 183-193) and index. |
| LCCN | 2006016788 |
| ISBN | 0071477845 (alk. paper) |
| ISBN | 9780071477840 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HD9199.U52 S735 2007 | ✔ Available | Place Hold |