Why some companies emerge stronger and better from a crisis : 7 essential lessons for surviving disaster / Ian I. Mitroff.

Author/creator Mitroff, Ian I.
Format Book
Publication InfoNew York : American Management Association, ©2005.
Descriptionxvi, 238 pages : illustrations ; 24 cm
Supplemental ContentTable of contents
Subjects

Portion of title 7 essential lessons for surviving disaster
Variant title Seven essential lessons for surviving disaster
Contents The crisis society: the rise of the abnormal -- Challenge 1--Right heart (emotional IQ): deny denial; grieve before a crisis occurs -- Challenge 2--Right thinking (creative IQ): be a responsible troublemaker -- Challenge 3--Right social and political skills (social and political IQ): be patiently impatient -- Challenge 4--Right integration (integrative IQ): embrace fuzziness -- Challenge 5--Right technical skills (technical IQ): think like a sociopath, act like a saint -- Challenge 6--Right transfer (aesthetic IQ): down with the old; design and implement new organizations -- Challenge 7--Right soul (spiritual IQ): spirituality is The ultimate competitive advantage -- When a whole society is in crisis, all of the challenges apply -- A tale of two companies -- Major crisis at a glance -- A brief primer on crisis management -- A theory of complex problem-formation and problem-solving inquiry systems.
Local noteLittle-344582--305131051433T
General noteIncludes index.
LCCN 2004019226
ISBN0814408508 (hardcover) :
ISBN9780814408506 (hardcover) :

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD49 .M572 2005 ✔ Available Place Hold