Reference assessment and evaluation / Tom Diamond, Mark Sanders, editors.

Other author Diamond, Tom.
Other author Sanders, Mark, 1974-
Format Book
Publication InfoNew York : Haworth Information Press, ©2006.
Description200 pages : illustrations (some color) ; 22 cm
Supplemental ContentTable of contents only
Subjects
Academic libraries--Reference services. --United States. --Evaluation.

Contents Evaluating the drop-in center : a service for undergraduates / Becky Imamoto -- Forward progress one step at a time : workshops, assessment, and the reference connection / Catherine L. Cranston, Allison V. Level -- Floating and idea : peer observations across the Mississippi / Mary Heinzman, David Weaver -- Merged reference desks in a merged library environment : the impact of merging government publications / Susan L. Kendall, Lorene R. Sisson -- Student assistant training in a small academic library / Ruth Sara Connell, Patricia J. Mileham -- Comparing virtual reference exit survey results and transcript analysis : a model for service evaluation / Joanne B. Smyth, James C. MacKenzie -- Evaluating a chat reference service at the University of South Alabama's Baugh Biomedical Library / Clista C. Clanton, Geneva B. Staggs, Thomas L. Williams -- The University of Texas at Arlington's virtual reference service : an evaluation by the reference staff / Katherine D. Casebier -- Changes in library technology and reference desk statistics : is there a relationship? / Beth Thomsett-Scott, Patricia E. Reese -- Staffing needs of the reference desk at the University of Tennessee at Chattanooga : a statistical approach / Sarla R. Murgai.
General note"Co-published simultaneously as Public services quarterly, volume 2, numbers 2/3, 2006."
Bibliography noteIncludes bibliographical references and index.
Other title Public services quarterly.
LCCN 2006001667
ISBN0789031930 (alk. paper)
ISBN9780789031938 (alk. paper)
ISBN0789031949 (pbk. : alk. paper)
ISBN9780789031945 (pbk. : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z711 .R44325 2006 ✔ Available Place Hold
Joyner General Stacks Z711 .R44325 2006 ✔ Available Place Hold