| Contents |
Perspectives on dispute resolution : an introduction / Michael L. Moffitt & Robert C. Bordone -- Roots and inspirations : a brief history of the foundations of dispute resolution / Carrie Menkel-Meadow -- Part II: Understanding disputants -- "I see a pattern here and the pattern is you" : personality & dispute resolution / Sheila Heen & John Richardson -- The decision perspective to negotiation / Max H. Bazerman & Katie Shonk -- Enemies, allies, and emotions : the power of positive emotions in negotiation / Daniel L. Shapiro -- Relationship dynamics in disputes : replacing contention with cooperation / Keith G. Allred -- Identity, beliefs, emotion and negotiation success / Clark Freshman -- Cultural pathways in negotiation and conflict management / Anthony Wanis-St. John -- Negotiation through a gender lens / Deborah M. Kolb and Linda L. Putnam -- Bone chips to dinosaurs : perceptions, stories, and conflict / Douglas Stone and Sheila Heen -- Part III: Understanding disputes and dispute contexts -- Disputes as opportunities to create value / Michael Moffitt -- Six principles for using negotiating agents to maximum advantage / Scott R. Peppet -- Finding settlement with numbers, maps, and trees / Marjorie Corman Aaron -- Option generation : be careful what you ask for ... / Chris Guthrie -- Organizational influences on disputants / Corinne Bendersky -- A taxonomy of dispute resolution ethics / Jonathan R. Cohen -- The role of law in settlement / Russell Korobkin -- Part IV: Understanding dispute resolution processes -- Negotiation / Bruce Patton -- Mediation / Kimberlee K. Kovach -- Arbitration / Sarah Rudolph Cole and Kristen M. Blankley -- Litigation as a dispute resolution alternative / Jeff Seul -- Consensus building and ADR : why they are not the same thing! / Lawrence Susskind -- Bargaining in the shadow of management - integrated conflict management systems / Howard Gadlin -- Selecting an appropriate dispute resolution procedure : detailed analysis and simplified solution / Frank E.A. Sander and Lukasz Rozdeiczer -- Part V: Emerging issues in dispute resolution -- What could a leader learn from a mediator? : dispute resolution strategies for organizational leadership / Hannah Riley Bowles -- Online dispute resolution / Ethan Katsh -- Public and private international dispute resolution / Andrea K. Schneider -- Victim offender mediation : evidence-based practice over three decades / Mark S. Umbreit, Robert B. Coates, and Betty Vos -- Youth, education, and dispute resolution / Donna K. Crawford & Richard J. Bodine -- Institutionalization and professionalization / Nancy A. Welsh -- The next thirty years : directions and challenges in dispute resolution / Robert C. Bordone, Michael L. Moffitt & Frank E.A. Sander. |
