Patient satisfaction : understanding and managing the experience of care / Irwin Press.
| Author/creator |
Press, Irwin |
| Format | Electronic and Book |
| Edition | 2nd ed. |
| Publication Info | Chicago, IL : Health Administration Press, |
| Description | xvii, 262 p. : ill. ; 23 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subject(s) |
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| Series | ACHE management series Management series (Ann Arbor, Mich.). ^A805514 |
| General note | Previous ed. has subtitle: Defining, measuring, and improving the experience of care. |
| Bibliography note | Includes bibliographical references. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2005054579 |
| ISBN | 9781567932508 (alk. paper) |
| ISBN | 1567932509 (alk. paper) |
Available Items
| Library | Location | Call Number | Status | Item Actions | |
| Electronic Resources | Access Content Online | ✔ Available |