ECU Libraries Catalog

Basic attending skills : foundations of empathic relationships and problem solving / Allen E. Ivey, Norma Gluckstern Packard, Mary Bradford Ivey.

Author/creator Ivey, Allen E. author.
Other author/creatorPackard, Norma Gluckstern, author.
Other author/creatorIvey, Mary Bradford, author.
Format Electronic and Book
EditionSixth edition.
Publication Info Alexandria, VA : Microtraining Associates, [2018]
Copyright Notice copyright 2018
Description1 online resource (153 pages) : illustrations
Supplemental Content https://go.openathens.net/redirector/ecu.edu?url=http://www.aspresolver.com/aspresolver.asp?CTV4;3516874
Subject(s)
Contents Chapter 1: Basic Attending Skills: An Overview -- Chapter 2: Attending Behavior: The Foundation of Effective Listening -- Chapter 3: Questions: Open Invitation to Talk -- Chapter 4: Clarifying: The Encourage, Restatement, and Paraphrase -- Chapter 5: Reflection of Feelings: Emotional Regulation -- Chapter 6: Summarization: Integrating Client Behavior, Thoughts, and Feelings -- Chapter 7: Integration of Skills: Structuring an Effective 5-stage Interview -- Chapter 8: Teaching Helping Skills to Others.
Abstract In this book, you will be able to learn and master the fundamental skills of listening including attending behavior, questions, encouragers, paraphrasing, reflection of feeling, and summarization through a straight forward step-by-step process. Complete a well-structured interview using only listening skills and adapted to individual and multicultural differences.The updated sixth edition includes: The Community Genogram – what it is, why it’s important, and how to incorporate it into the interview. A deeper focus on strengths, resiliency, and the positive asset search. Neuroscience and its relationship to counseling: What you need to know about the brain to work more effectively with your client.
General noteTitle from resource description page (viewed October 05, 2017).
LanguageIn English.
Issued in other formOriginal version: 9781501628139
Genre/formTextbooks.

Available Items

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available