ECU Libraries Catalog
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LEADER 02544cam 2200373Ia 4500
001
ocm24230984
005
20141212084635.0
008
910814s1991 ilua b 101 0 eng d
020
a| 0878450866
035
a| (Sirsi) o24230984
035
a| (OCoLC)24230984
040
a| OCJ
c| OCJ
d| WIS
d| PIT
d| ERE
d| UtOrBLW
049
a| EREE
082
0
a| 025.5
2| 20
090
a| Z682
b| .E82 1991
245
0
0
a| Evaluation of public services and public services personnel /
c| Bryce Allen, editor.
260
a| Urbana-Champaign, Ill. :
b| University of Illinois Graduate School of Library and Information Science,
c| 1991.
300
a| 212 pages :
b| illustrations ;
c| 24 cm.
336
a| text
2| rdacontent
337
a| unmediated
2| rdamedia
338
a| volume
2| rdacarrier
490
1
a| Allerton Park Institute (Series) ;
v| no. 32
500
a| "Papers presented at the Allerton Park Institute, sponsored by University of Illinois Graduate School of Library and Information Science held Oct. 28-30, 1990, Allerton Conference Center Robert Allerton Park, Monticello, Illinois."--P. [iii].
504
a| Includes bibliographical references and index.
505
0
a| Introduction / Bryce Allen -- Can we get there from here? / James Rettig -- Scouting the perimeters of unobtrusive study of reference / Thomas Childers -- The diagnostic evaluation of reference service in an academic library / F.W. Lancaster, Cheryl Elzy, Alan Nourie -- Gathering and using patron and librarian perceptions of question-answering success / Charles A. Bunge -- User-centered evaluation of information retrieval / Prudence Dalrymple -- Minimum standards as a first step toward evaluation of reference services in a multitype system / Mary Goulding -- Assessing service to special populations / Betty J. Turock -- Evaluation of reference personnel / Richard Rubin -- Peer performance appraisal of reference librarians in a public library / Geraldine B. King, Suzanne H. Mahmoodi.
650
0
a| Public services (Libraries)
v| Congresses.
=| ^A1241751
650
0
a| Reference services (Libraries)
v| Congresses.
=| ^A15988
700
1
a| Allen, Bryce.
=| ^A279718
711
2
a| Allerton Park Institute
n| (32nd :
d| 1990 :
c| Monticello, Ill.)
?| UNAUTHORIZED
830
0
a| Allerton Park Institute (Series) ;
v| no. 32.
=| ^A253244
919
a| BOOK
596
a| 1
998
a| 403905
999
a| Z682 .E82 1991
w| LC
c| 1
i| 30372006041310
d| 4/27/2009
e| 5/4/1993
f| 4/13/2009
g| 1
l| JGES
m| JOYNER
r| Y
s| Y
t| JGESBK
u| 12/30/1991
x| BOOK
z| JSTACKS
o| .STAFF. .note. 3 External uses Location when checked out Joyner
o| .STAFF. 0