Predictable surprises : the disasters you should have seen coming, and how to prevent them

Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.

Author/creator	Bazerman, Max H.
Other author/creator	Watkins, Michael, 1956-
Format	Book and Print
Publication Info	Boston : Harvard Business School Press, ©2004.
Description	xiv, 317 pages : illustrations, map ; 24 cm.
Supplemental Content	Table of contents
Subject(s)	Emergency management.

Series	Leadership for the common good Leadership for the common good. ^A584330
Contents	What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.
Bibliography note	Includes bibliographical references (p. 299-300) and index.
LCCN	2004017441
ISBN	1591391784 (alk. paper)

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HV551.2 .B39 2004	✔ Available	Place Hold